Chhatrapati Shivaj International Airport (IATA: BOM) in Mumbai is the second busiest airport in the country in terms of passenger traffic after Delhi.
The airport is located in the Mumbai suburbs of Santa Cruz and Sahar.The airport consists of two passenger terminals: Terminal 1 at Santacruz for domestic flights and Terminal 2 at Sahar for international flights. Both the international and domestic terminals are named Chhatrapati Shivaj International Airport. Passengers have to make sure that they arrive at correct terminal. The international and domestic terminals are located around five kilometers (three miles) apart. There's a free shuttle bus, which departs every 20-30 minutes and operates 24x7 (24 hours day, 7 days a week). It takes around 20 minutes to get from T1 to T2. Free shuttle bus service is available for passengers having an onward connection only.
Terminal 1 is used for domestic flights. There are three structures 1A, 1B and 1C.
Terminal 1-A is currently used by two domestic airlines Air India and GoAir.
Terminal 1-B was the original Santacruz building used for international and domestic operations. At present it is used by all of the other domestic airlines.
Terminal 1-C was opened in April 2010. The building serves as a boarding-only facility for all airlines. The terminal has seating capacity of about 900 passengers and food court. T1C has six passenger boarding bridges and links terminals 1A and 1B together.
Starting 2015 domestic flights are being shifted to the new terminal T2. However the low cost airlines continue their operation from 1A and 1B.
The new international terminal T2 started its operation in February 2014. In 2015 domestic flights were added to T2.
Terminal2 has four levels. Those currently operating are Level 1 Transport, Level 2 International Arrivals, and Level 4 International Departures. The new terminal is connected by the six-lane Sahar Elevated Access Road to the Western Express Highway. Travel time to the city center is about one to two hours depending on the traffic.
Unlike other Indian airports, security checks take place before immigration, not after. This enables passengers to place items that fail the security check into their check-in baggage.
The new terminal has around 21,000 square meters of retail space, lounges and travel services for business and first class travelers and a multi level car park for 5,000 cars. Passengers with special needs are catered for by reserved parking slots, ramps, lifts and bathrooms. Wheelchairs and attendants are available inside the terminals.
There are Information desks, money exchange counters and ATMs, quick service restaurants, coffee shops, snack bars, shops, duty-free shops, child care rooms, smoking zones, medical center, special assistance, etc. Free Wi-Fi internet connectivity is available throughout all the passenger waiting areas. Users have to provide their mobile numbers as Wi-Fi passwords are sent by text message.
In addition, Terminal2 hosts a big art exhibition with 6,000 pieces of Indian Art including religious statuettes from all over India. The majority of the art originates from the 8th to the 19th Centuries, with some 100 commissioned contemporary works, including by renowned Indian artists. The exhibitions is displayed along the walls of the terminal.
For reaching the city passengers can use public transport in the form of buses, trains, auto rickshaws or taxi services.
Prepaid taxis booths are available at both Domestic and International Terminals. A number of private taxi providers and car rental counters are located at the arrival area of terminals. Auto Rickshaws are available at the Domestic Terminal.
The bus service doesn’t have direct connection to the Mumbai city center but some routes connect passengers with train stations. The bus route no. 312 passing through Domestic Terminals commute to Vile Parle (East) and Andheri (East) railway stations. While the bus route no. 321 and Bus route no. 308 pass through International Terminal and commute passengers to Vile Parle East and Andheri (East) railway station accordingly.
For more information please see Chhatrapati Shivaj International Airport
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